Eligibility: Items may be eligible for return within 30 days of purchase, provided they are unused, in their original packaging, and accompanied by proof of purchase.

1. Return Process: To initiate a return, customers must contact our customer support team to obtain a return authorization number and instructions for returning the item.
2. Refund or Exchange: Customers have the option to receive a full refund to the original payment method or exchange the returned item for another product of equal value.
3. Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part or a defective product.
4. Restocking Fee: A restocking fee may apply to returns of certain items, which will be deducted from the refund amount.
5. Damaged or Defective Items: If an item arrives damaged or defective, customers should contact us immediately to arrange for a replacement or refund, with no additional shipping or restocking fees.
6. Exceptions: Some items, such as personalized or custom-made products, may not be eligible for return or exchange unless they are faulty or damaged upon receipt.

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